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1st/2nd line Support Analyst - Windows, TCP/IP, Exchange, Back-up

REF: VG/LS/TECHSUPPT/IC
LOCATION: Hampshire
TYPE: permanent
DURATION: Permanent

1st & 2nd Line Helpdesk Support Analyst. My clients seeks a dynamic, technically astute and vibrant 1st & 2nd line helpdesk support analyst with a minimum of 2-3 years relevant working experience. The ideal candidate will have excellent communication and interpersonal skills with a passion for customer support. Role entails all round installation, maintenance, troubleshooting and support to customers via phone, remote desktop and email of the following products: Windows 2003, Exchange 2003, Networking (TCP/IP, DHCP, DNS, WINS), Firewalls or wireless security & Veritas Backup Exec. Any skills in Active Directory, SBS 2003, VPN & Anti-virus software a bonus but not essential. There may be need to visit clients face to face for hands on deskside support duties. Good career opportunity working with a respected and successful IT Services Consultancy. Key skills: - Windows 2003 - Exchange 2003 - Network (TCP/IP,DNS,DHCP,WINS) - Backup Exec - Firewall or wireless security

TO START: ASAP
RATE/SALARY: £20K-£23K + Good Bens

PLEASE CONTACT:
vincent.galea@nationwidepeople.com
+44 (0) 1491 842 280

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